HMRC strikes will hit call centres

Read more: HMRC strikes will hit call centres

Hundreds of HMRC advisers working in two call centres are planning 18 days of strikes in May and June

The strikes will affect HMRC staff in the personal taxes operations employer services in Glasgow and Newcastle, with over 400 advisers expected to join the action.

The strike action will affect helplines including the HMRC employer helpline, construction industry scheme (CIS), the student loans unit, PAYE registrations, maternity, paternity and sick pay.

The strikes will be held on 10-12, 15-19, 22-26, 29-31 May and on 1 and 2 June.

The PSC union said the strike had been called to pressure the government to improve pay, pensions, job security and redundancy terms. The first strikes were began last November and hit Budget day.

The PSC said that ‘the success of the previous targeted strike action shows that we can really make an impact and demonstrates to the government that it needs to take our demands seriously. We are determined to keep the pressure on until the government improves its offer to members’.